Support

01Contact us

Write to support@lesillage.me — about the app, your account, your data or something you saw in the community. Please include your account email address and, if something went wrong, what you were doing just before it happened.

02Your account

• Forgot your password: on the sign-in screen tap “Forgot password” — we will send a code to your email.
• Download your data: Profile → Settings → Data → Download my data.
• Delete your account and all data permanently: Profile → Settings → Data → Delete account and data.

To open Profile, tap the flower icon in the top-right corner of the screen.

03Community

• Report a post or a comment: tap “•••” next to it → “Report”.
• Block a person: “•••” next to their post or comment → “Block the author”.
• If we removed your post or limited your account, the notice in the app explains why and lets you appeal.